Payments
Set up and manage your merchant account or payment gateway — applications, approvals, gateway connections, PCI, billing, and the merchant portal.
Welcome to the TacticalPay Payments Knowledge Base. This page covers everything you need to get set up and start processing payments with your TacticalPay merchant account or payment gateway.
Looking for the TacticalPay POS Knowledge Base? Click here.
Application & Getting Started
Required Underwriting Documents
A guide to the documents needed to complete your TacticalPay merchant application and get approved for credit card processing.
Account Management
PCI Compliance Setup Guide
How to complete your annual PCI compliance requirement and avoid the monthly non-compliance fee on your statement. Use this guide if your account number begins with 2011, 3011, 4011, or 5011.
PCI Compliance Setup Guide (Legacy)
Use this guide only if your account number begins with 6799.
Chargeback Response Guide
How to find and respond to chargebacks in your TacticalPay dashboard — including reading reason codes, gathering evidence, and submitting before the deadline.
Merchant Portals
Not sure which portal to use? Check the first four digits of your account number.
Merchant Portal Guide
How to log in to your merchant portal and access your transactions, batches, statements, chargebacks, PCI status, and tax documents. Use this portal if your account number begins with 2011, 3011, 4011, or 5011.
Merchant Portal Guide (Legacy)
Use this portal only if your account number begins with 6799.
Terminals & Equipment
Tap to Pay Setup Guide — Apple
How to set up TacticalPay Tap to Pay, a mobile app that turns your Apple iPhone into a card terminal — no hardware required.
Tap to Pay Setup Guide — Android
How to set up TacticalPay Tap to Pay, a mobile app that turns your Android device into a card terminal — no hardware required.
P1 Terminal Setup Guide [COMING SOON]
How to set up and configure the TacticalPay P1 payment terminal. [COMING SOON]
Additional Resources
Gateway Setup
Authorize.net Gateway Setup Guide
How to access your Authorize.net gateway credentials and configure your gateway for the first time.
Additional Resources
NMI Gateway Setup Guide
How to access your NMI gateway credentials and configure your gateway for the first time.
Additional Resources
Integrations
GunBroker Setup Guide
How to connect your Authorize.net payment gateway to GunBroker and enable Immediate Checkout.
Additional Resources
Useful Links
TacticalPay FAQ
Common questions about merchant accounts, pricing, and the application process
Policies
TacticalPay Policies
Contact Support
Can't find what you're looking for? Our team is here to help.
- Phone: (888) 281-5830
- Email: support@tacticalpay.com
- Hours: Monday–Friday, 9am–5pm CST